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Metering, Billing and Collection manager for Municipal Water Supply Utility

MVV Water Utility Pvt. Ltd. seeks an experienced manager to manage all Metering, Billing and Collection aspects of a new dynamic water utility in Delhi, India.

Responsibilities :

  • Manage and instruct Metering, Billing and Collection staff to ensure adequate, efficient water Metering & Billing actions in MVV operational areas (Mehrauli & Vasant Vihar areas).
  • Create and implement Meter Reading procedures, practices & forms.
  • Plan and implement meter reading activity.
  • Characterize, specify and deploy meter reading technologies for MVV operational area.
  • Calculate meter reading.
  • Create procedures and practices for Water Bill Production and for Bill Collection.
  • Send water bills to customers.
  • Implement collection practices in order to maximize water revenue.
  • Coordinate with engineering and maintenance the performing of required activities, including :
    • Installation of water meters.
    • Accuracy of meter readings.
    • Limiting assessed billing.
    • Reducing Non Revenue Water (NRW).
    • Preventing water theft or non metered water consumption.
  • Carry out additional responsibilities as required by superiors.
  • Report to senior management including preparation of written periodical reports.

Job Requirements

  • Bachelor's degree, preferably in Industrial Management.
  • Minimum 5 years management experience in a Municipal Water System serving a population of at least 200,000 with at least 50 personnel.
  • Experience managing collection systems from producing bills till receiving payment.
  • Good inter-personal skills; able to instruct & motivate personnel at all levels.
  • Candidate should be able to work independently, initiating actions and responses as the situation requires.
  • Fluent in Hindi and English (speaking, writing, reading) .
  • Knowledge & skills for using software tools as Excel, Word, Powerpoint.