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Vision & Mission

MISSION

MVV is responsible for distribution of drinking water in our project areas. We are committed to provide efficient and prompt services, to aspire for 24/7 service to the residents of our project area and to be courteous in personal behavior and professional in conduct.

VISION

Our vision is to be environmentally sensitive provider of a quality, reliable, and consistent water to the residents of our project areas. We aim at the midterm for providing safe drinking water, and efficient services in an equitable and sustainable manner and to become an accountable service provider.

Realization of this vision would promote a virtous circle in terms of greater supply reliability and service quality, leading to greater customer satisfaction, improved willingness to pay and enhanced cost recovery.